Privacy Policy

This notice details important information regarding the use and disclosure of user information collected on this site. This notice is intended to help you make an informed decision about whether to use or continue using the site.

Your use of the site and any personal information you provide on the site remains subject to the terms of this notice.

The current revision of this notice is effective as of May 24, 2024.

Information Collected

User-Provided Information: You provide certain personally identifiable information (such as your name and email address) to Elevated Access (EA) when you choose to participate in certain activities on this site, such as signing up for our e-newsletter, making a donation, or inquiring about volunteer opportunities.

Cookies Information: When you visit the site, we may send one or more cookies (a small text file containing a string of alphanumeric characters) to your computer that uniquely identifies your browser. We use only session cookies. A session cookie is temporary and disappears after you close your browser. You can instruct your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the website may not function properly if the ability to accept cookies is disabled. Please note that this information applies to the use of cookies by EA and does not cover the use of cookies or other tracking technology by any third parties.

The Way Information is Used

If you submit personally identifiable information to us through the site, then we use your personal information to operate, maintain, and provide to you the features and functionality of the site.

We do not use your email address or other personally identifiable information to send messages without your consent or except as part of a specific program or feature for which you will have the ability to opt-in or opt-out. We may, however, use your email address for administrative purposes (such as notifying you of major site changes or for customer service purposes).

We use both your personally identifiable information and certain non-personally-identifiable information (such as anonymous User usage data, cookies, IP addresses, browser type, click stream data, etc.) to improve the quality and design of the Site and to create new features, functionality, and services by storing, tracking, and analyzing User preferences and trends.

We use cookies to monitor aggregate metrics such as total number of visitors, pages viewed, etc.

Information Disclosure

We do not share your personally identifiable information (such as name or email address) with anyone unless the law requires us to.

We also reserve the right to disclose personally identifiable information and/or non-personally-identifiable information that we believe, in good faith, is appropriate or necessary to investigate and defend against liability or any third-party claims or allegations, to protect the security or integrity of our web site, and to protect the rights, property, or personal safety of our users or others.

Our Commitment to People’s Privacy

Protecting the privacy of the people seeking travel assistance is especially important. For that reason, we do not knowingly collect or maintain personally identifiable information or non-personally identifiable information on the site from persons who are seeking information about travel assistance services.

Changes and Updates to this Privacy Notice

This Privacy Notice may be revised periodically and this will be reflected by the “effective date” above. Please revisit this page to stay aware of any changes. In general, we only use your personal information in the manner described in the Privacy Notice in effect when we received the personal information you provided. Your continued use of the site constitutes your agreement to this Privacy Notice and any future revisions.

For revisions to this Privacy Notice that may be materially less restrictive on our use or disclosure of the personal information you have already provided to us, we will attempt to obtain your consent before implementing such revisions with respect to such information.